Privacy Policy
Effective Date: October 2, 2026
Last Updated: October 2, 2026
At North West Driving Academy (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or use our driving instruction services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when enrolling in classes, scheduling driving lessons, or contacting us. This includes:
- Contact Information: Name, email address, phone number, and physical mailing address.
- Student Information: Date of birth, Learner’s Permit number, Driver’s License number, emergency contact details, and relevant medical/accessibility considerations for behind-the-wheel instruction.
- Payment Data: Credit card details, billing address, and payment history (payment processing is handled via secure third-party payment processors; we do not store full credit card numbers).
- Technical & Usage Data: IP address, browser type, device information, and website interaction data collected automatically via cookies and analytics.
2. How We Use Your Information
We use the collected information for business and instructional purposes, including:
- Processing course registrations and scheduling behind-the-wheel driving lessons.
- Verifying eligibility and compliance with state/provincial driver licensing authorities.
- Communicating lesson reminders, schedule changes, and administrative updates.
- Processing payments and issuing receipts or completion certificates.
- Improving our curriculum, website functionality, and customer service.
3. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share your information only under the following circumstances:
- Department of Licensing / Regulatory Bodies: To report course completions, test scores, or fulfill state/provincial legal requirements for driver education.
- Parents or Legal Guardians: If the student is a minor (under 18 years of age), we may share attendance, progress, and safety feedback with their parent or legal guardian.
- Service Providers: Trusted third-party vendors who assist in operating our website, managing scheduling software, or processing payments under strict confidentiality agreements.
- Legal Requirements: When required by law, subpoena, or court order, or to protect the safety and rights of our instructors, students, and the public.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.
5. Your Rights and Choices
Depending on your location, you may have the right to access, correct, or request the deletion of your personal information held by us. You can opt out of promotional emails by following the unsubscribe link in any promotional message.
6. Contact Us
For questions regarding this Privacy Policy or to update your personal information, please contact:
North West Driving Academy
Email: support@northwestdrivingacademy.com
Phone: 253-487-7522
